Contact getGIMP.com

Please visit our Support page for answers to Frequently Asked Questions (FAQs).

At GetGimp.com, we are always happy to receive feedback from our users. If you have any questions, comments, or recommendations regarding GetGimp.com, please contact us via email at contactus@GetGimp.com.

You can also contact GetGimp.com at:

80 Main Street, 2nd Floor,
Cold Spring, NY 10516
or by phone by calling (845) 809-5595.

Frequently Asked Questions

Q: What is GetGimp.com?

A: GetGimp.com is dedicated to bringing you a free copy of Gimp, the Web’s leading Open Source photo-editing software. The best part: Gimp is FREE & legal to own!

Q: What is Gimp?

A: Gimp is the leading free, Open Source alternative photo-editing software. Its functions are similar to popular competitors Adobe Photoshop.

Q: Why is Gimp free?

A: Gimp is Open Source software, which means developers distribute the software for public use under the GNU General Public License.

Is Gimp safe? Is it spyware or malware?

A: Yes. The Gimp photo-editing software is 100% safe and secure to download and use. It is not infectious malware or spyware that collects information without your knowledge.

Q: How do I install Gimp?

A: Installing Gimp is simple! Download Gimp by clicking on any “Download Now” button—that will initiate the download of the file you will need to install. Once the download is complete, choose to “accept and run” the Gimp application.

Q: How do I remove Gimp?

A: We’re sorry to hear that you were not satisfied with Gimp. If you have any questions or concerns, we urge you to Contact Us before you remove Gimp. If you still want to remove Gimp, please follow these Uninstall Instructions:

Windows XP

  • From the “Start Menu” find and select “Control Panel”
  • Select the “Add or Remove Programs” icon
  • Select the program you wish to uninstall
  • Click the "Add/Remove" button
  • Follow the prompts to finish the uninstall process

Windows Vista

  • From the “Start Menu” find and select “Control Panel”
  • Select “Programs” icon and click the “Uninstall a program” link
  • Select the program you wish to uninstall
  • Click the “Uninstall/Change” button (or right-click the program and select “Uninstall” option)
  • Follow the prompts to finish the uninstall process

Windows Vista (Classic View)

  • From the “Start Menu” find and select “Control Panel”
  • Select “Programs and Features” icon
  • Select the program you wish to uninstall
  • Click the “Uninstall/Change” button (or right-click the program and select “Uninstall” option)
  • Follow the prompts to finish the uninstall process

Windows 7

  • From the “Start Menu” find and select “Control Panel”
  • Select “Programs and Features” icon
  • Select the program you wish to uninstall
  • Click on the "Uninstall" button (or right-click the program and select “Uninstall” option)
  • Follow the prompts to finish the uninstall process

Internet Explorer 9

  • Open Internet Explorer browser window
  • Click on the “Tools” icon located in the upper right hand corner of the browser window
  • Select “Manage add-ons”
  • Select the program you wish to uninstall
  • Click on the “Disable” button on the bottom right hand corner of the window

Firefox

  • Open Firefox browser window
  • Click on the “Firefox” (Home) tab located on the upper left hand corner of the browser window
  • Select “Add-ons” option; a new window will appear
  • Select the “Extensions” tab on the left hand side of the window
  • Select the program you wish to uninstall
  • Click on the “Remove” button on the upper right hand corner of the window

Google Chrome

  • Open Google Chrome browser window
  • Click on the “Tools” (Wrench) icon located in the upper right hand corner of the browser window
  • Select “Tools” option and select “Extensions”; a new window will appear
  • Select the “Extensions” tab on the left hand side of the window
  • Select the program you wish to uninstall
  • Click on the “Remove” button on the right hand side of the window

Q: What if I need help? Who can I contact at GetGimp.com?

A: We’d love to hear from you! We welcome any feedback from our users to make our product better. If you have comments or concerns regarding the GetGimp.com website or the Gimp software, please contact GetGimp.com via email at contactus@GetGimp.com or visit our Contact Us page.